Ikpo Nkwukọrịta Call Center bụ ikpo nkwukọrịta e mere maka ebe nkwukọrịta ndị ahịa nke ụlọ akụ. Ikpo a na-akwado ndị ọrụ n'oge oku ndị ahịa na arịrịọ mkparịta ụka. A na-enyocha mkpa ndị ahịa tupu oku ọ bụla, n'oge oku na mgbe oku gasịrị, ya mere a na-edozi ọtụtụ nsogbu na mmalite ha na-enweghị oku ọhụrụ. Agụnyere ụzọ ije ozi onwe onye dịka ngwa ekwentị mkpanaaka, ATM na sistemụ nzaghachi olu. A na-eduzi ndị ọrụ site na dashboard na nyocha data nke na-eduga onye ahịa ọ bụla n'ebe kwesịrị ekwesị. Ihuenyo nkwụsịtụ na-egosi ozi nkwalite mmụọ n'etiti oku. Ikpo a na-emeghari onwe ya ma dị na Bekee na Turkish.

Aha oru ngo : Contact Centre, Aha ndị na-emepụta ya : Akbank Design Studio, Aha onye ahịa : Akbank.

Designskpụrụ dị mma mepụtara uru maka ọha mmadụ. Kwa ubochi anyi n’egosiputa ihe nlere puru iche nke n’egosiputa lence kachasi nma. Taa, anyị nwere obi ụtọ igosipụta atụmatụ mmeri nke na-eme ezigbo mgbanwe. Anyị ga-egosipụta ọtụtụ atụmatụ dị egwu ma na-akpali akpali kwa ụbọchị. Gbalia ileta anyi kwa ubochi iji kirie ihe omuma ohuru ohuru na oru ndi okacha amara n’uwa dum.